Terms & Conditions

Shipping Rates:

 

Wheels USA (Lower 48 States) AK, HI, PR & Canada
16" and below $29.90 each $74.75 each
17" - 19" $39.90 each $99.75 each
20" - 22" $49.90 each $124.75 each
Center Caps
All Sizes Free Call 1-800-941-6400

 


Domestic Shipping Terms:

All items purchased are shipped via UPS Ground. Listed shipping quotes apply to the contiguous 48 states. Many items normally ship within 3-5 business days after payment has been processed. Should you require faster shipping, please contact us at 937-291-2332 and we can provide you with faster shipping options at additional cost. Shipping for order in Canada, Alaska, or Hawaii will incur an additional charge to cover the freight. Center caps shipped to the lower 48 states are shipped for FREE. Center caps shipped to Hawaii, Alaska, Canada and Puerto Rico are charged a fee assessed after checkout. This fee is not charged to your card until approved by you, the customer.

 


International Shipping Terms:

We ship to Canada via UPS. All import duties, taxes and brokerage fees are the responsibility of the customer.

 


Special Wheels:

Some wheels are extremely heavy and will require additional shipping cost. If your order qualifies for additional shipping cost then we will notify you.

 


Local Pickup:

You are welcome to pick up your merchandise at our warehouse located in Dayton, OH. Please contact us at 937-291-2332 to schedule an appointment so we may have your item(s) ready for pickup upon arrival. 7% Ohio sales tax will be added to all items picked up at our location.

 


Cashier’s Check / Money Order / Personal Check:

Make payable to The Wheel Warehouse Inc. All personal checks must clear prior to items being shipped. We do NOT accept COD’s. Payments should be mailed to:

 

The Wheel Warehouse
4600 Gateway Circle
Dayton, OH 45440

 


Credit / Debit Cards:

We accept Visa and Mastercard. Please use our checkout to pay with your credit card.

 


Deposits:

When placing a large order, we may require a deposit to hold and process your order. This amount will be non-refundable under most circumstances and will be deducted from your final purchase price. Your sales professional will provide you with the details if this policy is to be applicable.

 


Fitment:

Please verify fitment prior to purchasing your merchandise via part number or manufacturer's specifications. We are NOT responsible for fitment problems upon receipt of your purchase. Misordered items are subject to restocking fees. If you have fitment questions, please email us at contact@thewheelwarehouse.com and we will assist you as much as possible. Emails are answered regularly, but response times vary.

 


Quality Guarantee:

All wheels are ACU-TRU® Certified guaranteed to be straight, true and in the condition noted in the description of the item. If you feel your merchandise did not meet this standard, contact one of our sales professionals at 937-291-2332 to discuss your problem and solution.

 


Limited Warranty:

All returns are subject to shipping and restocking charges. No returns accepted after 30 days. No returns accepted on MOUNTED wheels. No returns accepted on special orders. The use of clip on weights will damage finish and void warranty. TERMS: NET 10 DAYS.

 


Money Back Guarantee:

All returns are subject to shipping and restocking charges. No returns accepted after 30 days. No returns accepted on MOUNTED wheels. No returns accepted on special orders. The use of clip on weights will damage finish and void warranty. TERMS: NET 10 DAYS.

 


Accuracy Guarantee:

The Wheel Warehouse Inc. guarantees we will ship the item as described in the listing. In the event an incorrect item is shipped, we will cover all shipping expenses to rectify the problem and get you the correct merchandise.

 


Refund Policy:

All returns are subject to shipping and restocking charges. No returns accepted after 30 days. No returns accepted on MOUNTED wheels. No returns accepted on special orders. The use of clip on weights will damage finish and void warranty. TERMS: NET 10 DAYS. Refunds typically take 2-3 weeks for processing.

 


Return Policy:

All returns are subject to shipping and restocking charges. No returns accepted after 30 days. No returns accepted on MOUNTED wheels. No returns accepted on special orders. The use of clip on weights will damage finish and void warranty. TERMS: NET 10 DAYS.

 


Core Charges:

Some of our wheels are priced with a core charge required. This means an additional cost is added to the listed price and refunded when your old wheel is received. If your wheel requires a core charge you will be notified.

 


Core Returns:

All cores must be returned within 90 days of receipt of ordered wheels(s) in order to receive credit. We are not obligated to accept your core if it is not returned within 90 days.

 


You Mount Them, You Own Them Policy:

Please be aware that should you choose to install any wheels and / or tires on your vehicle, you forfeit all rights afforded to you under our Money Back Guarantee policy and your product cannot be returned. The 1 year limited warranty against finish defects will still apply.

 


By ordering from this site I accept and agree to the above terms regarding my purchase and/or special orders: Possible delays can and do occur through the reconditioning and quality control processes. Quality control issues such as: runout in excess of .03 thousandths and blemishes to the wheel finish and misidentified rims (ie. 17x7.5 where 17x8 is required) are all contributing factors to delays in order shipping. Back ordered wheels can take up to six weeks to process and ship to your location. The Wheel Warehouse Inc. is a premier provider of ACU-TRU® Certified wheels and rims with an extensive network of dealers and affiliates offering rare and exotic wheel finding service. If you order a rare wheel please allow us the time necessary to acquire and evaluate the wheel for quality before shipping to you. This website is not the only way to purchase wheels from The Wheel Warehouse Inc. as it accounts for only a portion of our full inventory. This online catalog primarily contains wheels from 1998 to present and does not include our thousands of other older and newer model rims. If you do not find the wheel you are looking for on this website, feel free to contact us via the online form below or toll free at 1-800-941-6400. We probably have what you are looking for. In addition, as this website is updated on a weekly schedule, it is possible that its contents may not represent our "in stock" inventory with 100% accuracy as it fluctuates significantly on a day-to-day basis. If this is the case, rest assured your order will still be filled as we have operated for the last 15 years with a 98% order fill ratio. If any complications arise you will contacted immediately by one of our ACU-TRU® Certified staff members. Call us anytime at 1-800-941-6400. Prices and availability are subject to change without notice. Thank you for your interest and have a great day!